Using AAC to support mental health and wellbeing

Here are some ways you could further customise Voco Chat to support conversations around mental health and wellbeing:

• Add a ‘wellbeing checklist’: Empower users to explore activities that resonate with them, such as “go outside,” “deep breathing,” or “talk to someone.” For those with limited access to the outdoors, calming alternatives could include opening a window to listen to birds or the sound of passing traffic. Personalising and regularly reviewing the checklist ensures it remains meaningful and relevant to the user.
• Create a ‘gratitude page’: Give users a dedicated space to log and revisit things they are thankful for. This positive habit can help build emotional resilience. Starting the day by selecting three things they are grateful for can establish a comforting routine and begin it with a purposeful activity. This could also be integrated into the Can I show you my photos? grid within Voco Chat. It’s essential for grid sets to reflect what truly matters to the user, making them a personal extension of their identity.
• Develop positive affirmations: Work together to create affirmations that resonate with the user. The Talking to Myself grid within Voco Chat can be a great starting point for some inspiration!

Below is video where Becky demonstrates how these personalisations can be made:

Create safe and supportive communication environments

Conversations are most meaningful when they feel mutual and inclusive, especially for AAC users. A safe and calm communication environment can help individuals feel seen, heard, and supported. Here’s how you can foster such an environment:

• Work with the AAC user to explore what helps them feel safe and relaxed. Add these to a ‘relaxation checklist’ or ‘wellbeing checklist’ in their Grid. For example, this might include listening to favourite music, using battery-operated candles, or engaging in sensory activities.
• Support AAC users in expressing their sensory preferences. For example, identify preferred music genres for moments of challenge or moments where the user feels uplifted. Simple actions such as sitting near a window or listening to familiar sounds can provide a grounding and calming effect.

When discussing mental health with an AAC user, being a good communication partner is key. It’s important we avoid placing all the responsibility on the AAC user, and instead, create an open, supportive dialogue. Here are some tips:

• Embrace silence: Give the AAC user time to process and respond. Silence isn’t a lack of engagement; it’s a natural part of meaningful communication.
• Use clarification techniques: Repeat back what has been shared to ensure understanding. For example, “You said you’re feeling overwhelmed. Is that right?”